📦 Brandz Souq – Shipping Policy

1. Processing Time

• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• You will receive a confirmation email/WhatsApp once your order has been shipped.

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2. Shipping Methods & Delivery Time

• Standard Delivery (Pakistan): 3–7 business days.

• Cash on Delivery (COD): Available nationwide.

• International Shipping: Currently not available (Coming Soon).

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3. Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location.

• Free shipping may be offered on promotional campaigns or for orders above a certain amount (as mentioned on our store).

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4. Order Tracking

• Once shipped, you will receive a tracking number via SMS/Email/WhatsApp to monitor your order.

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5. Delays

• Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.

• Brandz Souq is not responsible for delays beyond our control.

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6. Incorrect Address

• Please make sure your shipping address is accurate.

• We are not responsible for orders shipped to an incorrect address provided by the customer.

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7. Damaged or Lost Packages

• If your package is damaged or lost during transit, please contact us immediately at support@brandzsouq.com or WhatsApp +92-XXX-XXXXXXX.

• We will work with the courier service to resolve the issue.

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8. Contact Us

For any shipping-related questions, please reach out:
📩 Email: support@brandzsouq.com
📞 WhatsApp: +92-3271052020